1. Rick H says:

    Hey Colin And Frank,

    It would seem the Viral Server move has effected the system mailer, it is taking a long time for mail to process.

    I understand it is probably not something you can make go any faster, but here is a thought. Maybe some bonus Viral bar credits or banner ads would ease our inconvenience!

    If not, you cant blame me for trying!

    Get it back up to speed please!

    Thanks guys, I know you are working to get it back to normal ASAP!

  2. admin says:

    Hey Rick,

    We apologize for these growing pains. We are working on it.

    We have ordered and received a 3rd dedicated server to handle the mailings.

    The server is being prepared right now by the installation on a $10,000 custom email processing software.

    This software will allow us to send up to 200,000 emails per hour and is upwards scalable instead of the current 30,000 emails per hour.

    We expect the new software to he ready within the coming week and the new IP addresses to be fully usable (ISP’s have to be trained to accept higher amounts of emails from them to ensure emails will be deliverable at the highest possible rate) shortly after.

    Again, thank you for your patience.

    Best regards,

    Frank Bauer


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