| (Published: Tue, 01 Nov 2005 16:31:56 -0500) |
| Handling Problematic Physicians |
Medical group managers must frequently deal with problematic physicians and the resulting negative organizational dynamics. It costs many practices valuable time, energy and money. One of the most important skills in handling difficult physicians is how to manage conflict.
Physicians come in |
| Author: Marshall Colt, Ph.D. |
| Directory: Management |
|
|
|
|
|
|
| (Published: Mon, 16 Jan 2006 16:20:46 -0500) |
| How Does Human Resource Management in the Workspace Affect Me? |
How often do you find yourself saying: "I wish I knew how to learn more about this topic"
Well, we were listening! And this article is the result.
Today human resources management is opening up new horizons in many different offices around not only the United States, but the world. Th |
| Author: Hanif Khaki |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 22 Mar 2006 15:47:49 -0500) |
| MEASUREMENTS AND INCENTIVES THAT SUPPORT INNOVATION |
| This paper focuses on the practical elements and tools that will make innovation work. If we want to encourage behaviour, in general, we must communicate our expectations very explicitly to everyone involved, attach metrics to them, measure the achievements, and make sure there are incentives for th |
| Author: Ezra Bar |
| Directory: Management |
|
|
|
|
|
|
| (Published: Sat, 04 Mar 2006 23:23:19 -0500) |
| Why Your Best Employees Don't Deserve To Be Managers |
You'd think we'd know by now -- just because someone is fantastic at doing something... doesn't mean they're equally as good at managing others to do that same thing.
After all, the skill set required to practice a specific profession -- whether it's plumbing, hairdressing, engi |
| Author: Anna Johnson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Mon, 06 Mar 2006 06:46:11 -0500) |
| Delegation For Managers: What Should You Do And What Should You Delegate? |
As a manager, you're expected to decide what needs to be done, gather the resources to do it, and then decide who does what.
Okay, managing is a little more than that, but it certainly does include setting goals, gathering resources, and delegating tasks.
Now, if you're like many manag |
| Author: Anna Johnson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Mon, 06 Mar 2006 14:43:51 -0500) |
| The Interim Management Lifestyle |
| Interim management isn’t the career for you if you don’t like challenge and change. But for those of us who love both, it brings a rich variety of enhancing and intensive experiences: exposure to different industries, products and processes, and a variety of organisational structures, and cultural s |
| Author: David Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Mon, 03 Apr 2006 21:32:49 -0400) |
| Your Experience + The Leadership Talk = Great Leadership |
| To best communicate an idea, wrap it in a human being. Words can be superficial aspects of communication. True communication, for better or worse, happens through deep, human interactions that transcend words. Even though words may be exchanged and at times be necessary, they are not sufficient to e |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 15 Mar 2006 12:21:52 -0500) |
| The 20/60/20 Rule Of Leadership. Don't Go Solving The Wrong Problems |
Several decades ago, a passenger jet approached a Florida airport with the pilot and co-pilot struggling to fix what they thought was a malfunctioning landing gear. The landing-gear light was on, signaling that the gear was deployed; but both men did not hear it actually deploy.
As the men s |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Thu, 16 Mar 2006 13:09:19 -0500) |
| 25 Leadership Maxims |
"We will never know how really good we are as leaders unless we are leading people to be better than they think they are."
"Poor performance is less harmful to a leader than mediocre performance disguised as good performance."
"Most leaders are striving to get the wrong results or the |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Sat, 18 Mar 2006 13:05:43 -0500) |
| A Leadership Screw Driver: The 90 Day Improvement Plan |
I was talking with first-line supervisors in a utility company about how to deal with poor performing employees.
"You've gotta put the screws to him!" suggested one supervisor to his colleague who was having trouble managing one particular poor performer.
"I've put so many screws to |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Sat, 18 Mar 2006 19:39:11 -0500) |
| In Leadership, The Eight Ways Of Right Action. |
The ancient Greeks had a saying: "When Aschines speaks, the people say, 'How well he speaks,' but when Demosthenes speaks, the people say, 'Let's march against Philip!'".
To get the best results as a leader, the people you lead should be saying in one way or the other after you speak, "Let's |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Sun, 19 Mar 2006 20:59:43 -0500) |
| Leading Bad Actors To Be Good Performers |
A successful leader told me, "The biggest challenge I've had in my career is dealing with bad actors. Brent, do you have tips on how to do it?"
First, before we can deal with "bad actors", we must define the term bad actors. You already have a general idea of what the term means. You know I'm |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 22 Mar 2006 19:03:49 -0500) |
| Leading With A Chip On Your Shoulder |
A Marine company commander I knew of had a memorable way of introducing himself to his new platoon commanders. When they first reported for duty, he called them into his office, gave them each a laminated wallet card, then dismissed them without saying a word.
The wallet card read, "Seven Way |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 29 Mar 2006 18:37:45 -0500) |
| Ten Sure Fire Ways to Fail as a Manager |
| In an effort to be less than constructive as a manager, here are ten sure-fire ways to alienate and demotivate your team on your change journey. Hit-or-miss approaches don’t go far enough; this is your chance to use the best methods of corporate torture and humiliation developed by dictators, steamr |
| Author: Terry Paulson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Thu, 06 Apr 2006 19:23:21 -0400) |
| A Monster Of A Leadership Challenge: The Creature That Ate Your Career |
| In the 1964 movie, "Ghidorah, the Three-Headed Monster", King Ghidorah was a gigantic, dragon-like creature that came from outer space. It had three heads on long necks, bat-like wings, no arms, and twin tails. It terrorized Tokyo until Godzilla, in a role reversal as protector rather than destroyer |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Fri, 07 Apr 2006 13:58:17 -0400) |
| Consultancy or Interim Management - Which? |
Consultancy or Interim Management – Which?
Delivering change is the staple diet of the “Big Four” consultancies, but large corporate clients, the traditional back yard market for the big firms, are being disappointed time and time again by an increasing disconnect between the big ticket price |
| Author: David Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Fri, 07 Apr 2006 19:35:19 -0400) |
| In Leadership, Good Enough Is Pretty Bad |
The first time I meet a leader to decide if we should work together, I invariably ask one question. The answer to that question gives me an idea of whether we'll have a productive relationship. The answer also tells me how the career of that leader might turn out.
I ask, "Are you satisfied wi |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Thu, 13 Apr 2006 20:14:09 -0400) |
| The Leadership Strategy: An Unmined Comstock Lode of Results |
During the Second World War, Winston Churchill had a framed inscription on his desk that said, "It's not enough to say we are doing our best. We must succeed in doing what is necessary."
The world demands results. Good intentions and promises are no use to it. And one of the best ways for any |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Apr 2006 06:41:00 -0400) |
| Make The Elephant Jump -- Leading With A Kind Heart |
Leadership is not about getting people to do what they want. If they did what they want, you wouldn't be needed as a leader. Instead, leadership is about getting people to do what they don't want to do (or don't think they can do) – and be ardently committed to doing it.
This paradox lies at |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Mon, 17 Apr 2006 19:39:46 -0400) |
| The REAL International Gold Standard: The Leadership Talk |
| Working with thousands of leaders during the past 21 years in the global economy, I have found that most of them don't have a clue. They may know to some extent how to do business on a global level. But to exert the right kind of leadership on that level eludes them; so when I first meet them, they' |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Fri, 14 Apr 2006 19:54:40 -0400) |
| A Leadership Secret: Appreciating The Difficult People |
For decades, every summer, welcoming his scholarship players, Alabama coaching legend, Paul "Bear" Bryant, asked: "Have you called your folks to thank them? No one ever got to this level of excellence in football without the help of others."
Bryant didn't just appreciate the importance of oth |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Sat, 15 Apr 2006 20:44:22 -0400) |
| A Whack Up ‘long Side The Head Of Human Resources: The Leadership Obligation |
When we perceive the simple center in the seemingly complex, we can change our world in powerful new ways.
Albert Einstein perceived the simple E=MC2 in the complexities of physical reality and changed the history of the 20th century.
Big Daddy Lipscomb, the Baltimore Colts 300 pound |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Tue, 18 Apr 2006 19:29:47 -0400) |
| The Listening Leadership Talk |
For more than 20 years, I have taught the Leadership Talk to thousands of people worldwide. And maybe the most important thing I've taught isn't about talking -- at least the leader's talking.
I've taught there is a hierarchy of verbal persuasion. The lowest levels, the least effective, are |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Thu, 20 Apr 2006 19:43:54 -0400) |
| The Leadership Talk As A Living Hologram |
The hologram is a three-dimensional photograph made on a flat surface with laser beams.
The three-dimensionality of such an image is not the only remarkable characteristic of a hologram. If a hologram of your face is cut in half and then illuminated by a laser, each half will still contain t |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Fri, 21 Apr 2006 20:47:08 -0400) |
| Dealing with Your Difficult People |
| For leaders managing constant change, conflict is built into the very fabric of their organizations. When conflict is not dealt with well, it can create strained relationships and grow to sap the time, energy, and productivity of even the best teams. Dealt with positively, conflict can also be a cat |
| Author: Terry Paulson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Sat, 22 Apr 2006 15:21:49 -0400) |
| Dump Your Speeches For Leadership Talks! |
The CEO of a worldwide business asked me to help him develop a talk he planned to give to several hundred of his top executives. He said, "I feel as if I'm Daniel going into the lion's den."
Indeed, it was the business equivalent of a lion's den that he was entering. Hired from a competing fi |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Tue, 02 May 2006 17:38:31 -0400) |
| Get Out Of The Communication Stone Age: Give Leadership Talks |
160 years ago, the newly invented electric telegraph carried the first news message. The message zipped 40 miles in a flash over wires from Baltimore to Washington, D.C.
The public was dazzled -- except Henry David Thoreau. He wrote: "We are in great haste to construct a magnetic telegraph f |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 03 May 2006 09:45:47 -0400) |
| Beating the Blame Game: Real Leaders Take the Blame and Give the Credit |
| Good leaders take more than their share of the blame and less than their share of the credit. Unfortunately, most leaders take more than their share of the credit and less than their share of the blame. They are not respected. When errors do occur, are you ready to support heroic efforts even in the |
| Author: Terry Paulson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 03 May 2006 19:40:20 -0400) |
| Make Your Leadership Your Life And Your Life Your Leadership |
Companies facing global competition are expecting more from all employees, more initiative, more innovation and more results.
Critical to meeting these expectations is leadership. The word "leadership" comes from a old Norse word meaning "to make go." Leadership is needed in organizations to |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Tue, 09 May 2006 16:10:16 -0400) |
| Does Your Dress Code Address |
One of the most important things a manager can do to set healthy
boundaries in the office is to define a dress code. It's more
critical today than ever before. Young men today show up for job
interviews wearing shorts and muscle shirts. Others look like
they just crawled out of bed weari |
| Author: Glenn Shepard |
| Directory: Management |
|
|
|
|
|
|
| (Published: Tue, 16 May 2006 19:30:12 -0400) |
| Leadership, Tribal Spiritual Wisdom, And The Leadership Talk |
You can boost your leadership skills and hence your career by understanding this one thing that most leaders miss: great leadership incorporates a spiritual dimension.
This spiritual dimension has been a part of leadership since time in memorial; but in today's global economy, it is undergoi |
| Author: Jennifer Carter |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 17 May 2006 19:28:11 -0400) |
| Boost Your Leadership Skills By Disciplining Yourself In The Way Of The Question Mark |
| I'm often asked to come in to organizations and give a motivational speech to their employees. I reply that I'm not a motivational speaker. Never have been. Never will be. Don't want to be. I do something else. I teach their people how to become motivational leaders. That's a far more productive end |
| Author: Jennifer Carter |
| Directory: Management |
|
|
|
|
|
|
| (Published: Tue, 23 May 2006 15:47:15 -0400) |
| Results Are Limitless |
That's not a supposition. That's a fact. Leaders who don't believe that don't understand the power of leadership to achieve great results. Leaders who believe it and live by their belief have an unmatched advantage over those leaders who don't.
To begin to understand how and why results-are- |
| Author: Jennifer Carter |
| Directory: Management |
|
|
|
|
|
|
| (Published: Thu, 25 May 2006 18:46:12 -0400) |
| Boost Your Leadership Skills Simply By Answering The Question, |
The difference between leaders is ears. Good leaders not only ask good questions, but they actually listen to the answers.
Ask people in your organization: "What does our organization REALLY reward?" Listening to the answer may help you achieve marked increased in results.
Rewards an |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Mon, 19 Jun 2006 19:23:28 -0400) |
| The New Leadership Is A Sacred Calling |
You can greatly improve your job and career performance when you embrace leadership as a sacred calling.
The global marketplace is creating historic changes in human circumstances as broad and deep as those originated by the Industrial Revolution. But one significant change that observers are |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Thu, 22 Jun 2006 17:00:17 -0400) |
| Being Authentic And Being A Leader |
Johnny Cash said, "We played it and sang it the way we felt it, and a whole lot can be said for that."
Most people agree that one thing Johnny Cash had going for him was that he was authentic. He knew who he was and he put across who he was. And that's a leadership lesson.
You can tak |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Thu, 29 Jun 2006 18:42:54 -0400) |
| Hiding Your Leadership: The Jersey Joe Walcott Way of Leading |
Former heavyweight champ Jersey Joe Walcott was training for a fight against a boxer who had a ferocious left hook. Asked if he was worried, Jersey Joe replied, "Nope. I'll take his left hook and put it in his pocket."
Walcott's low key, wry, confident attitude matched his boxing style. He h |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
| (Published: Tue, 22 Aug 2006 00:50:30 -0400) |
| All I Ever Needed to Know About Managing People I Learned from Text Based Gaming |
| Managing people is difficult. I know, through the various twists and turns my career path has taken over the course of my life the majority of my employed life has been me being paid to motivate, cajole and nag people into doing what I want them to do what is best and most profitable for the company |
| Author: Jamie Moffatt |
| Directory: Management |
|
|
|
|
|
|
| (Published: Mon, 10 Jul 2006 15:30:08 -0400) |
| Nine Ways to Exit Your Company |
As many of you may remember, singer Paul Simon said there are 50 ways to leave a lover. If you are a business owner thinking about how to leave your business you have nine options to consider. Here's a brief summary of these options.
1. Sell or give your company to a family member;
2. Se |
| Author: Richard Jackim |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Jul 2006 09:10:17 -0400) |
| Benchmarking: Avoid comparing yourself to the industry average. |
| Most organizations conduct employee surveys of various types either annually, every two years or sporadically. Some organizations use the data from the employee survey to affect real change that contributes to their ongoing success. There are organizations who like to focus on comparing their survey |
| Author: Adam Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Jul 2006 09:11:53 -0400) |
| COMMITTING CORPORATE LOBOTOMY |
| I read two unrelated articles in the November 11, 2004, issue of the Globe and Mail. The first article was reporting on the most recent study by Professor Linda Duxbury of Carleton University and released by the Public Health Agency of Canada. The study is intended as a discussion paper between work |
| Author: Adam Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Jul 2006 09:13:17 -0400) |
| EMPLOYEE ENGAGEMENT AND MENTAL HEALTH |
| In the last few years a great deal has been written about employee engagement. Several definitions of employee engagement have been suggested. All of the definitions share similar themes. They refer to employees being committed to their work, being passionate about their work, being emotional connec |
| Author: Adam Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Jul 2006 09:14:49 -0400) |
| EMPLOYEES AS CUSTOMERS: What HR needs to Learn from Marketing? |
| During the earlier stages of my career I was fortunate to have worked for a large corporation that had a management development program for up-and-coming managers. This program combined formal management courses with on the job training. The job training involved assignments to different divisions i |
| Author: Adam Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Jul 2006 09:16:01 -0400) |
| EMPLOYEES AS CUSTOMERS: What HR needs to Learn from Marketing? |
| During the earlier stages of my career I was fortunate to have worked for a large corporation that had a management development program for up-and-coming managers. This program combined formal management courses with on the job training. The job training involved assignments to different divisions i |
| Author: Adam Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Jul 2006 09:29:17 -0400) |
| PRESENTEEISM: Another Dimension |
| In the past few years the terms “employee engagement” and “employee disengagement” have emerged to more fully describe the employee’s level of motivation and commitment to their job. An engaged employee is considered to be passionate about their work and emotional connected to their work and to thei |
| Author: Adam Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Jul 2006 09:31:05 -0400) |
| UNDERSTANDING EMPLOYEE ENGAGEMENT |
| Organizational practices and leadership behaviours create the specific working conditions that influence an employee to be motivated, passionate and emotionally committed to their work and to their company. Since every employee is physically and psychologically unique, each employee will respond dif |
| Author: Adam Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Jul 2006 09:40:21 -0400) |
| CREATING ORGANIZATIONAL HEALTH |
| Two conclusions can be drawn from this action research project. First, there is a statistical link between certain company practices and the leadership behaviors of front-line managers, with employee stress, and absenteeism. Second, by focusing intervention initiatives on organizational issues which |
| Author: Adam Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Jul 2006 09:42:06 -0400) |
| Employee Surveys-Do We Do Them Ourselves or Not |
| For many years I worked in the corporate environment in large organizations. These organizations had substantial Human Resource and Information Technology departments. When it came to running an employee survey it was only natural that they should use these vast resources. Typically response rates t |
| Author: Adam Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Wed, 12 Jul 2006 09:45:22 -0400) |
| Points to Consider Before Conducting an In-House Employee Survey |
| For many years I worked in the corporate environment in large organizations. These organizations had substantial Human Resource and Information Technology departments. When it came to running an employee survey it was only natural that they should use these vast resources. Typically response rates t |
| Author: Adam Jones |
| Directory: Management |
|
|
|
|
|
|
| (Published: Fri, 21 Jul 2006 19:35:16 -0400) |
| In Leadership, Results Are Limitless |
| PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent |
| Author: Brent Filson |
| Directory: Management |
|
|
|
|
|
|
